Locations, services and bookings
Find providers covering your location and arrange services directly.
How do I earn Gaodim Coins?
Earn one coin per visit after the provider reports completion and you confirm it. Reviews are optional and negative ratings do not reduce the reward. No response leaves the coin pending. Coins have no fixed cash value.
Can I share work photos in my review?
After verified completion you may submit a rating, optional comments and up to four work photos. Reviews and photos are public. Preview/remove photos before posting; you can remove your uploaded photos later. Avoid personal information.
How do provider rebates work?
Participating providers set their own coin cost, discount, eligible services, minimum spend and monthly limit. The agreed final price is shown before booking. Coins are reserved at booking, spent on verified completion and released on cancellation. A recorded service reversal returns redeemed coins and reverses that visit’s earned coin. Gaodim does not process payment.
Does sharing earn referral coins?
You can share a provider or service through WhatsApp or a link. A new account may be attributed to a registered customer’s share link, but no referral bonus is awarded in this release.
What are coverage locations?
Condos, apartments and neighbourhoods form a shared location list. Providers select the locations they serve; customers use those locations to filter providers.
Do I need JMB or management approval?
No. Anyone can browse providers by location without signing in or requesting community membership. Sign in with your email when making a booking.
How do I choose my location?
Open Your location, search for your condo or neighbourhood and select it. You can then filter by service category and area. If it is missing, browse by area and ask Gaodim to add it.
Can providers choose several locations?
Yes. Providers select all locations they genuinely cover in Service coverage locations. Coverage tags do not certify previous jobs or imply endorsement by a JMB.
How do I book a service?
Review the provider’s scope, price and terms. If published slots are available, sign in and choose a slot. Supply your contact details and full service address for a home visit. Otherwise request a quote. New booking tools depend on the provider’s active plan.
Can I reschedule or cancel?
Before a confirmed appointment starts, you can choose an available slot for the same provider, service and location. Your original agreed price and terms remain. Cancellation and refunds follow the provider’s terms.
Who receives my payment?
Pay the provider directly. The provider handles payment and refunds. Gaodim payment status records are not a payment processor.
Who handles service issues?
Contact your provider or report an issue through your booking. JMBs and community managers do not administer these bookings.
Who can see my booking information?
Your booking is available to your account and the provider handling it. Other customers and former community managers cannot view it through community management.
Does coverage guarantee quality or access?
No. Coverage is declared by the provider. Confirm availability, scope and price before booking. Any building visitor or contractor entry rules still apply.